Terms of Service

Acceptance of terms

By accessing this website, requesting a consultation, or entering into a consulting engagement with Mytrion Systems (“Mytrion,” “we,” “us,” or “our”), you (“you,” the “Client,” or “user”) agree to be bound by these Terms of Service and by every policy referenced within them, including our Privacy Policy, Acceptable Use Policy, and Service Disclaimer. If you do not agree with any part of these terms, you should not use the website or commission our services.

If you are accepting these terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, in which case “you” refers to that entity. These terms apply to all visitors and clients and remain in effect for as long as you use the website or receive services from us.

Who we are

Mytrion Systems is an information-technology consulting practice based in the United States and established in 2026. We advise organizations on IT strategy, software architecture, infrastructure assessment, and internal IT governance. Our deliverables are advisory in nature — strategy documents, roadmaps, architecture diagrams, audit findings, and written policies. We are not a software development house, a managed-service provider, or a reseller of hardware or licenses.

References throughout these terms to “services” mean the consulting and advisory work we agree to perform, together with any materials we make available through this website.

Scope of services

The specific services we provide are defined in a written proposal, statement of work, or order confirmation agreed between you and us (each, an “Engagement Document”). Where these terms conflict with an Engagement Document, the Engagement Document controls for that engagement. Any work outside the agreed scope is subject to a separate written agreement and may carry additional fees.

Information presented on this website — including descriptions of services, indicative price ranges, and process summaries — is provided for general guidance only. It does not constitute an offer, a fixed quotation, or a commitment to perform work on particular terms until confirmed in an Engagement Document.

Engagements & proposals

A consulting engagement begins when both parties sign or otherwise expressly approve an Engagement Document. Each Engagement Document typically sets out the objectives, deliverables, timeline, assumptions, dependencies, fees, and payment schedule for the work. Estimated timelines are good-faith projections and may shift if assumptions change, if information is delayed, or if scope is revised.

Indicative prices shown on this website (for example, a service listed as starting “from” a stated amount) describe a typical minimum for a representative engagement of that type. Your actual fee depends on scope, complexity, duration, and the resources required, and is fixed only in your Engagement Document.

Client responsibilities

Our work depends on timely access to accurate information and to the right people within your organization. You agree to:

• provide complete, accurate, and current information relevant to the engagement;
• make available the personnel, systems documentation, and access we reasonably require;
• designate a point of contact authorized to make decisions and provide approvals;
• review deliverables and provide feedback within the timeframes set out in the Engagement Document; and
• obtain any third-party consents or licenses needed for us to perform the work.

Delays or inaccuracies in the information you provide may affect our timelines, findings, and recommendations, and we are not responsible for outcomes that result from incomplete or inaccurate inputs.

Fees & payment

Fees, billing frequency, and payment terms are specified in the applicable Engagement Document. Unless stated otherwise, invoices are due within fifteen (15) days of the invoice date. Fees are exclusive of applicable taxes, which you are responsible for paying where required by law.

We may suspend work on overdue accounts after providing written notice. Late amounts may accrue interest at the lower of 1.5% per month or the maximum rate permitted by applicable law. Refund and cancellation arrangements are addressed in our Refund & Cancellation Policy and in your Engagement Document.

Intellectual property

Subject to full payment of all fees due, you receive a worldwide, non-exclusive, perpetual license to use the final deliverables we prepare specifically for you in connection with your internal business operations. Where an Engagement Document expressly assigns ownership of a specific deliverable to you, that assignment takes effect upon payment.

We retain all rights in our pre-existing materials, methodologies, frameworks, templates, know-how, and any general skills or experience developed during the engagement. Nothing in these terms transfers ownership of those underlying assets, and we remain free to provide similar services to other clients.

Confidentiality

Each party may receive confidential information belonging to the other. The receiving party agrees to use such information only to perform or benefit from the engagement, to protect it with at least the same care it uses for its own confidential information, and not to disclose it to third parties except to personnel or advisers who need to know it and are bound by similar obligations.

These obligations do not apply to information that is or becomes public through no fault of the receiving party, that was known before disclosure, that is independently developed, or that must be disclosed by law. Our broader commitments are described in our Security & Confidentiality Policy.

Warranties & disclaimers

We will perform our services in a professional and workmanlike manner consistent with generally accepted industry standards. This is the only warranty we make regarding the services.

Except as expressly stated, the website and all materials are provided “as is” and “as available,” and we disclaim all other warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website will be uninterrupted, error-free, or secure. Our recommendations are advisory; decisions to act on them, and the results of those decisions, remain yours.

Limitation of liability

To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill, arising out of or relating to the services or these terms, even if advised of the possibility of such damages.

To the maximum extent permitted by law, our total aggregate liability arising out of or relating to a given engagement will not exceed the total fees actually paid by you to us for that engagement during the twelve (12) months preceding the event giving rise to the claim. These limitations form an essential basis of the agreement between us.

Indemnification

You agree to indemnify and hold harmless Mytrion Systems and its personnel from and against any third-party claims, losses, liabilities, and reasonable expenses arising out of your misuse of the services or deliverables, your breach of these terms, your violation of applicable law, or the inaccuracy of information you provided to us. We will notify you of any such claim and reasonably cooperate in its defense at your expense.

Term & termination

These terms apply while you use the website and for the duration of any engagement. Either party may terminate an engagement as set out in the relevant Engagement Document, or immediately on written notice if the other party materially breaches its obligations and fails to cure the breach within a reasonable period after notice.

On termination, you remain responsible for fees for work performed and expenses incurred up to the effective date of termination. Sections that by their nature should survive — including those on intellectual property, confidentiality, disclaimers, limitation of liability, and indemnification — will survive termination.

Governing law

These terms are governed by the laws of the Commonwealth of Kentucky, United States, without regard to its conflict-of-laws principles. The parties submit to the exclusive jurisdiction of the state and federal courts located in Jefferson County, Kentucky, for any dispute that cannot be resolved informally, except that either party may seek injunctive relief in any court of competent jurisdiction to protect its confidential information or intellectual property.

Changes to these terms

We may update these terms from time to time to reflect changes in our services, technology, or legal requirements. When we do, we will revise the “Last updated” date above and post the current version on this page. Material changes take effect when posted unless stated otherwise. Your continued use of the website or services after a change indicates acceptance of the updated terms.

Contact

Questions about these Terms of Service can be directed to Mytrion Systems using the details below.